Shipping Policy
Thank you for shopping at Sip Society. We aim to provide a smooth and convenient shopping experience for our customers. Please read our shipping policy to understand how we handle orders.
Processing Time
- Orders are processed within 1-3 business days from the time they are placed, excluding weekends and holidays.
- You will receive an email notification with tracking information once your order has been shipped.
Shipping Rates
- We offer flat-rate shipping based on your location and the weight of the items in your cart. Shipping costs will be calculated at checkout.
- Free shipping is available for orders over [$50] within [United States].
Shipping Methods
We partner with trusted carriers to ensure your glass iced coffee cups arrive safely:
- Standard Shipping: Delivery in 5-7 business days.
- Expedited Shipping: Delivery in 2-3 business days (additional fees apply).
Packaging
- Each glass iced coffee cup is carefully packaged to ensure it arrives in perfect condition. We use high-quality Honeycomb packing paper with cushioning material and sturdy boxes to minimize the risk of damage during transit.
Damaged or Defective Items
- If your item arrives damaged or defective, please contact us within 7 days of receiving your order. Send us a photo of the damaged item and we will work with you to resolve the issue.
- We offer free returns for damaged or defective products.
Address Accuracy
- Please ensure your shipping address is correct before placing an order. We are not responsible for lost or delayed packages due to incorrect or incomplete address information provided by the customer.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email. You can track your package on the carrier's website.
- If you encounter any issues with tracking, please contact us at [sipsociety16@gmail.com].
Shipping Delays
- While we do our best to ensure timely delivery, please note that shipping times may vary due to external factors such as weather conditions, holidays, or carrier delays. We appreciate your patience.
If you have any questions or concerns regarding our shipping policies, feel free to contact us at [sipsociety16@gmail.com]. We're here to help!